SMS TERMS & CONDITIONS
The Elite Group Property Inspections Inc.
These SMS Terms & Conditions govern your use of SMS text messaging services provided by The Elite Group Property Inspections Inc. (“Elite Inspections,” “we,” “us,” or “our”). By opting in to receive SMS messages from us, you agree to these Terms & Conditions.
1. Program Description
By opting in, you agree to receive conversational SMS messages from The Elite Group Property Inspections Inc. Our conversational messaging program allows two‑way communication between you and our team. Messages may include:
- Appointment coordination
- Inspection updates
- Service-related conversations
- Customer support exchanges
- General business communications
- Occasional promotional offers (only if you have opted in)
Messages are sent in response to your inquiries or interactions with our staff, and may include back‑and‑forth dialogue.
2. Message Frequency
Because this is a conversational messaging program, message frequency will vary based on your interactions with us. Typical frequency ranges from 1–10 messages per month, but may increase temporarily during active conversations or service periods.
3. Opt‑Out Instructions (STOP)
You may opt out of SMS messages at any time by replying:
STOP
After sending STOP, you will receive one final confirmation message and will no longer receive SMS communications from us.
4. Help & Support (HELP)
For assistance, reply:
HELP
Or contact us directly at: customercare@eliteinspections.com, (800) 494‑8998
5. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. You are responsible for any charges incurred from SMS messaging.
6. Eligibility & Opt‑In Requirements
By opting in, you confirm that:
- You are the owner or authorized user of the mobile number provided
- You are at least 18 years old
- You consent to receive conversational SMS messages from us
Opt‑in may occur through our website, scheduling system, customer service interactions, or by texting a keyword to our number.
7. Data Use & Privacy
Your SMS data is handled according to our SMS Messaging Privacy Policy and our full Privacy Policy, available at: https://eliteinspections.com/privacy-policy
We do not sell, rent, trade, or share SMS opt‑in data with third parties for their own marketing purposes.
8. Supported Carriers
Our SMS program is supported by major U.S. carriers. Carrier participation may vary, and carriers are not liable for delayed or undelivered messages.
9. Changes to These Terms
We may update these SMS Terms & Conditions at any time. Updates will be posted at: https://eliteinspections.com/sms-terms
Your continued use of our SMS services constitutes acceptance of any changes.
10. Contact Information
The Elite Group Property Inspections Inc.
9340 Santa Anita Ave #107
Rancho Cucamonga, CA 91730
